Network

What should you do before registering a network problem to CIC helpdesk?

1. Have you checked the physical connectivity for wired connections?
2. Is the network configuration on your device correct (DHCP enabled properly or IP/Netmak/Gateway/DNS set properly if you have been given a static IP by CIC)
3. Can you ping the gateway's IP address?

Always report as much information as possible along with your complain.

How can you configure DHCP/Static IP in the computer to the LAN on Windows Platform?

Go to Start → Settings → Control Panel → Network Connections → Local area Connection → Properties → Select Internet Protocol (TCP/IP) →Click Properties
For DHCP, select Obtain IP address automatically and Obtain DNS address automatically
For static IP, Specify IP, Gateway, Subnet Mask and DNS (you should set static IP only if you have been assigned one by CIC. Arbitrarily setting your static IP can may disable network access for your device)

How can you configure DHCP/Static IP in the computer to the LAN on Linux Platform?

Go to Network Settings GUI
Select and configure the Interface
For DHCP, select automatically obtain IP address and automatically obtain DNS address
For static IP, Specify IP, Gateway, Subnet Mask and DNS (you should set static IP only if you have been assigned one by CIC. Arbitrarily setting your static IP can may disable network access for your device)

How to remove proxy settings in INTERNET EXPLORER browser?

1. Click on the cogwheel icon and select Internet Options.

2. In the Connections tab, click on LAN settings.

3. Uncheck the box next to Automatically detect settings.
4. Uncheck the box next to Use automatic configuration script.
5. Under Proxy server, uncheck the box next to Use a proxy server for your LAN.
6. Click OK.

6. Click Apply.

How to remove proxy settings in MOZILLA FIREFOX browser?

1. Click on the menu button in the upper right corner.
2. Select Options.

3. Scroll down to Network Settings and click on the Settings button.

4. In the Connection Settings windows, select No proxy.
5. Click on OK.

How to remove proxy settings in GOOGLE CHROME browser?

1. Click on the menu button in the upper right corner and choose Settings.

2. Scroll down to the bottom and click on Advanced.
3. In the System section, click on Open your computer’s proxy settings.

4. On Windows 10, this will open the Proxy settings window.
a. Under Automatic proxy setup, switch off: Automatically detect settings & Use setup script.
b. Under Manual proxy setup, switch off: Use a proxy server, then click on Save.

5. On Windows 8.1 and older Windows versions, this will open the Internet Properties window. In the Connections tab, click on LAN settings.

a. Uncheck the box next to Automatically detect settings.
b. Uncheck the box next to Use automatic configuration script.
c. Under Proxy server, uncheck the box next to Use a proxy server for your LAN.
d. Click OK, then Apply.

Why sometimes external journal sites (science direct/ieee explorer digital library) is not opening?

The problem is regarding the violating the SLA (Service level agreement) with the journal sites.Sometimes systematic download is happening from IITKGP community network to the journal sites. When this systematic downloads of the journals by third party software is beyond the SLA limit then the external journal sites blocked our public IP to access their sites. This is not at all desired activity from IITKGP Community.
This problem is not with some individual pc, It will create problem for whole IITKGP community which are connected with the particular blocked public IP at that time.
You can see the public IP by typing "what is my ip" in google search bar when your pc is not opening the journal sites. Any body, connected to that public IP at that particular time, will not get the external journal site to be accessed.